Frequently Asked Questions
Everything you need to know about our premium designated driver service. Can't find what you're looking for? Contact us directly.
Yes! This is what makes Chasers DD unique. We drive you home in your own vehicle, so both you and your car arrive safely. No need to retrieve your vehicle the next day or worry about where it's parked overnight.
We provide premium designated driver services throughout the Greater Phoenix Area, including Scottsdale, Tempe, Mesa, Chandler, Glendale, and surrounding communities. As a Phoenix-based, owner-operated service, we know the local venues and routes intimately.
Booking is simple and convenient. As a member, you can schedule rides through our dedicated phone line (available 24/7), or contact our concierge service. We accommodate both advance reservations and last-minute requests based on availability.
Membership provides priority booking, guaranteed availability, premium vehicle access, professional licensed drivers, full insurance coverage, and our white-glove service standards. Members also enjoy flexible scheduling and personalized service tailored to their needs.
Absolutely. All Chasers DD drivers are professionally licensed, fully insured, and undergo comprehensive background checks. Our drivers have clean driving records and are trained to provide exceptional customer service while maintaining the highest safety standards.
Our luxury fleet includes premium sedans, SUVs, and specialty vehicles. All vehicles are meticulously maintained, regularly inspected, and equipped with modern amenities. Members can request specific vehicle types based on their preferences and group size.
We operate daily from 3PM to 3AM to accommodate evening and nightlife transportation needs. Holiday hours are 5PM - 12AM. This schedule aligns with when our luxury transportation services are most needed.
Our membership-based pricing structure offers excellent value and predictability. Different tiers provide various service levels and benefits. Contact us for detailed pricing information tailored to your specific transportation needs.
We understand plans change. Members can cancel or reschedule rides with reasonable notice. Our flexible cancellation policy is designed to accommodate your needs while ensuring efficient service for all members. Specific terms are provided with your membership agreement.
Yes, our Corporate Premiere membership is designed for businesses requiring executive transportation services. We offer corporate account management, expense reporting integration, multi-employee coverage, and dedicated account support for business clients.
Safety is our top priority. All drivers undergo thorough background checks and regular training. Our vehicles are regularly inspected and maintained. We carry comprehensive insurance coverage and maintain strict safety protocols for both drivers and passengers.
Still Have Questions?
Our team is here to help. Contact us directly for personalized answers about our luxury designated driver services.