Privacy Policy

Introduction

Chasers Designated Drivers ("Chasers DD," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our designated driver services and visit our website.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for a membership
• Book our services
• Contact us for customer support
• Subscribe to our newsletter
• Apply to become a driver

This information may include:

• Name and contact information (email, phone number, address)
• Payment and billing information
• Driver's license information (for verification purposes)
• Vehicle information
• Service preferences and history

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our site
• Referring website addresses
• Cookies and similar tracking technologies

Location Information

With your permission, we may collect location information to provide our services, including pickup and drop-off locations for designated driver services.

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process your transactions and manage your membership
• Send you service-related notifications and updates
• Respond to your inquiries and provide customer support
• Improve our services and develop new features
• Send marketing communications (with your consent)
• Comply with legal obligations and enforce our terms
• Detect and prevent fraud or other illegal activities

How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (payment processing, SMS notifications, email services)
• Drivers: Necessary information with our drivers to complete your service request
• Legal Compliance: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, sale, or acquisition
• With Your Consent: When you explicitly consent to sharing your information

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

You have the right to:

• Access and review your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent for data processing (where applicable)
• File a complaint with a data protection authority

To exercise these rights, please contact us at privacy@chasersdd.com.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us: